About iLink

Our History

Founded in 1999, iLink Technologies is proud to have launched the nation’s first remote support demonstration program. Backed by more than 25+ years of applied research and development through GoodLife Innovations, Inc., a nonprofit service provider supporting adults with disabilities, iLink’s innovative approach was developed in collaboration with the University of Kansas Department of Applied Behavioral Science (KU ABS) to create next-generation service models that integrate technology to enhance independence, safety, and quality of care.

1977

GoodLife, originally founded as “CLO,” was established by families seeking better support and independent living opportunities for their loved ones.

1982

GoodLife partnered with the University of Kansas Department of Applied Behavioral Science to develop innovative service models and strengthen quality assurance practices.

1999

Our first home was equipped with iLink Technologies remote support and smart home solutions.

2002

All GoodLife homes are equipped with iLink Technologies smart home and remote support solutions.

2016

iLink Technologies wins the Autism Speaks House to Home Competition and was recognized internationally as the “most innovative service model.”

2020

GoodLife’s Neighborhood Network, powered by iLink Technologies, received ANCOR’s Moving Mountains Award for innovation in support services.

2021

iLink Technologies was officially launched and made available to the public for the first time, expanding access to innovative remote support and smart home solutions.

2023

iLink Technologies expanded once again, moving into a state-of-the-art facility to support continued growth and innovation.

2026 And Beyond

iLink Technologies continues to expand its presence across the United States while entering new markets and broadening its range of services and technology solutions.

Our Team

The iLink team is made up of experienced professionals with decades of experience in research-driven, person-centered care.

Our leadership features Dr. Michael Strouse, President & CEO of iLink Technologies’ parent company GoodLife Innovations, Beth McCoach, iLink Technologies’ Chief Operations Officer, David MacDonald our Chief Technology Officer and Todd Elmquist, VP of Development.

Under the leadership of Dr. Strouse, GoodLife Innovations received the 2020 Moving Mountains Award for best practices in workforce development for its use of iLink Technologies as part of GoodLife’s Neighborhood Network. This award was presented by the National Alliance for Direct Support Professionals (NADSP), the Research and Training Center on Community Living at the University of Minnesota, and the American Network of Community Options and Resources (ANCOR). With over two decades of experience at GoodLife, Beth leads the team behind iLink Technologies in her role as COO.

Dr. Michael Strouse - President/CEO

For more than 35 years, Mike has led GoodLife Innovations, Inc. and its subsidiaries, including iLink Technologies. Mike’s extensive work encompasses research, development, refinement, and dissemination of evidence-based, nationally-regarded community service models that consistently produce person-centered care and high quality-of-life outcomes and also improve the capacity of the direct support workforce. Mike earned his Ph.D. in Applied Behavioral Science and holds a courtesy faculty appointment in the Department of Applied Behavioral Science at the University of Kansas. He continues to participate in research, assist with training graduate students, and successfully nurtures this important 50-year partnership with the University.

Beth McCoach – COO

Beth has dedicated over three decades to GoodLife in a wide range of leadership and operational roles. She is deeply passionate about the impact iLink’s technology can have on helping individuals live as independently as possible while empowering agencies to transform the way support services are delivered through innovative technology solutions. Beth leads a highly skilled team and plays a critical role in the continued growth and expansion of iLink Technologies. Her extensive experience across multiple areas of GoodLife has given her a strong understanding of the staffing challenges providers face today and how technology can be strategically integrated to reduce operational pressures, support staff, and most importantly enhance the quality of life for the individuals receiving services.

David MacDonald - CTO

David leads the development and innovation of advanced remote support and smart home technology solutions designed to help aging adults and individuals with disabilities live more independently. With a strong focus on hardware, scalable technology infrastructure, automation, and connected care systems, David plays a key role in shaping the company’s vision for the future of remote support and technology-enabled care services. David is passionate about leveraging emerging technologies to solve real-world challenges in healthcare, aging in place, and disability services. He brings a hands-on, solutions-driven approach to innovation, combining technical expertise with a deep understanding of operational needs in care environments.

Todd Elmquist - VP of Software

Todd leads the design, development, and innovation of the company’s remote support and smart home technology platforms. With a strong background in software architecture, systems integration, and technology strategy, Todd plays a critical role in advancing iLink’s mission of helping individuals live more independently through technology-driven care solutions. Todd oversees the development of iLink’s software ecosystem, helping create scalable, user-friendly solutions that connect smart home devices, remote support services, and proactive care tools into a seamless experience for providers, caregivers, and individuals receiving support. His leadership helps ensure iLink’s technology remains reliable, secure, and adaptable to the evolving needs of the healthcare and human services industries.

Why iLink?

At iLink, we’ve created a new approach to care that meets intermittent needs and brings peace of mind to you and your family.

iLink Features:

Personal, friendly, & familiar support available 24/7, at the push of a button
Full & immediate control over camera privacy
Personalized response & support protocol
iLink Assist software designed for customization
Room timers & safety sensors
Reminders & friendly check-ins
Entry & exit peace-of-mind
Remote capability to turn stove on/off (electric stoves only)

We believe that aging adults who face challenges in their independence deserve support and the ability to choose. That’s why iLink offers smart home technology that lets you stay in your own home longer.

With our system, you can receive remote support whenever you need it, giving you more control over your life. We’re here to help you maintain your independence and continue to enjoy life in the comfort of your own home.

Our Approach

At iLink, we understand the importance of strong relationships in delivering the best support. We believe that you and your family are the experts when it comes to your needs. That’s why we designed iLink to offer customizable remote support options. It empowers both your family and our Remote Support Professionals to provide the support you need, exactly when you need it. With iLink, we work together to ensure you receive the best possible care and assistance.

With iLink Technologies, it’s possible to:

Remotely support safety and health needs

Control home automations

Provide friendly reminders and virtual assistance with basic tasks

Testimonials

"Each individual’s needs for Intellectual and Developmental Disability services are beautifully unique. When I learned about GoodLife’s vision to blend independent living, on-site support, and the safety net of 24/7 technology...I knew it was the organization I wanted to rally behind."

Transparency & Strategy:

For Care Providers, iLink is perfectly happy to sell you an infrastructure that will make a difference. However, in our experience, bolting new technology onto traditional service models will yield disappointing results. In order to make a meaningful difference, you need to design your service offerings based on what’s possible with next generation technology. iLink’s change partner is GoodLife U, which can help you pivot from tradition to other service approaches that can help you make a meaningful difference. Prior to implementing iLink, it’s a good idea to review your site and systems to consider strategic changes that will get the most out of what it has to offer.

Why do I need GoodLife U?

For the last 20 years, GoodLife has worked with talented faculty and doctoral students from the University of Kansas, Department of Applied Behavioral Science (Behavioral Analysts), to build new service models fueled by an integrated infrastructure of smart technologies (provided by iLink Technologies).

GoodLife U helps agencies retool their service models, staffing, and pay strategies in ways that help them improve pay, schedule desirability, increase time-off, increase the use of full-time staff, stability, and the capacity to work extra to fill open shifts, reduce staffing transitions, improve weekend coverage, and prepare for day services without walls.

This work also helps create a better pathway to implement iLink Technology to help agencies rethink traditional services into next generation technology-enabled services. GoodLife’s direct support enhancement strategies are summarized in its Workforce 101 Seminar, video blog series “GoodLife U,” and publications, which are all freely available to all its provider partners on GoodLife’s website.

Schedule your free Workforce 101 Seminar to learn how you can put more margin in your mission. For more information, download our FREE Workforce 101 information sheet.