About iLink

Why iLink?

People with disabilities and barriers to independence deserve support that allows them opportunities for freedom and self-direction. With iLink, care in smaller homes and community settings is:

We also know that care providers face an ongoing staffing crisis (on top of increased regulations, limited funding, and community health concerns). We’ve designed the iLink system as a new approach to providing care that better addresses intermittent needs and supports staff who are working alone.

Care providers can improve their quality of care when they use iLink to leverage their staffing resources through virtual supervision and management which reduces caregiver instability.

Our Approach

We realize that relationships are critical in delivering high-quality care. Your staff knows your residents better than we ever could, so iLink was designed to offer multiple remote support options that empower‭ ‬community service providers—like you—to better and more affordably provide the right support in the right place at the right time by your own trusted caregivers. iLink can be utilized as a service or installed and implemented as a full infrastructure for your agency. 

With iLink Technologies, community providers can:

Remotely monitor safety, behavioral, and health needs

Help staff deliver in-home care or offer remote support for seniors or people with disabilities

Deploy mobile or in-neighborhood staff to meet intermittent care needs 

Control home automations

Provide professional services (such as behavioral and telehealth support) remotely and on-demand

And more!

Our Philosophy

We are driven to find better ways to make meaningful strides towards independence and higher quality-of-life for individuals, regardless of one’s ability. We champion the rights of individuals with disabilities and seniors and believe everyone has:

Technology Enabled Service Models - A Series

Through our change partner, GoodLife University, Dr. Strouse discusses the importance of iLink Technologies and Technology Enabled Service Models. Watch his special series below on iLink and how it fits into next-generation service models. 

Dr. Strouse discusses system design and practice considerations that care providers using virtual support technologies, like iLink, should know. 

Dr. Strouse discusses policy challenges that face technology enabled service models and what is possible with virtual care.  

Dr. Strouse demonstrates some of iLink’s hardware and software that can be integrated within service models to promote self-direction, independence, privacy, and safety.

Our History

iLink Technologies began in 1999 and is proud to be the nation’s first remote support demonstration. Our work is the result of more than 20 years of applied research and development at GoodLife Innovations, Inc., a non-profit service provider that has partnered with the University of Kansas Department of Applied Behavioral Science (KU ABS) to develop next-generation service models that embrace technology.


GoodLife (then called "CLO") is founded by families.


GoodLife partners with KU's Department of Applied Behavioral Analysis on service model development and quality assurance


Our first home is equipped with iLink Technologies


All GoodLife homes are fitted with iLink Technologies


iLink wins the Autism Speaks House to Home Competition and is named the “most innovative service model internationally.”


GoodLife's Neighborhood Network with iLink wins ANCOR's Moving Mountains Award


iLink rolls out and becomes available to other service providers for the first time.


Transparency & Strategy:

For Care Providers, iLink is perfectly happy to sell you an infrastructure that will make a difference. However, in our experience, bolting new technology onto traditional service models will yield disappointing results. In order to make a meaningful difference, you need to design your service offerings based on what’s possible with next generation technology. iLink’s change partner is GoodLife U, which can help you pivot from tradition to other service approaches that can help you make a meaningful difference. Prior to implementing iLink, it’s a good idea to review your site and systems to consider strategic changes that will get the most out of what it has to offer.

Why do I need GoodLife U?

For the last 20 years, GoodLife has worked with talented faculty and doctoral students from the University of Kansas, Department of Applied Behavioral Science (Behavioral Analysts), to build new service models fueled by an integrated infrastructure of smart technologies (provided by iLink Technologies).

GoodLife U helps agencies retool their service models, staffing, and pay strategies in ways that help them improve pay, schedule desirability, increase time-off, increase the use of full-time staff, stability, and the capacity to work extra to fill open shifts, reduce staffing transitions, improve weekend coverage, and prepare for day services without walls.

This work also helps create a better pathway to implement iLink Technology to help agencies rethink traditional services into next generation technology-enabled services. GoodLife’s direct support enhancement strategies are summarized in its Workforce 101 Seminar, video blog series “GoodLife U,” and publications, which are all freely available to all its provider partners on GoodLife’s website. 

Schedule your free Workforce 101 Seminar to learn how you can put more margin in your mission. For more information, download our FREE Workforce 101 information sheet.