iLink for I/DD Providers

Remote support and smart home tech solutions for disability service providers.

A Remote Support Solution For Service Providers

Empower Residents & Support Existing Staff

iLink’s remote support technology solutions decrease your in-person support hours to match the level of need for each home. With remote support and smart home technology, your residents can achieve a new level of independence.

Two Powerful Solutions for I/DD Providers

Which Service Is Right For Your Organization?

Whether you’re looking for immediate relief or a long-term, organizational change, iLink has a solution for you. Our two powerful solutions for I/DD providers ensure that your existing DSP staff feels supported while increasing the quality of care for residents—all while making a difference on your bottom line. For each solution, our care experts help ensure the technology is tailored to the specific needs of each resident.

Let iLink Support Your Staff & Residents

iLink As A Service
Support Existing Staff
Increase Resident Care
Faster Implementation
No Software Training Required
Minimal Operational Disruptions
Ideal for providers who need fast relief and minimal setup. Our trained professionals remotely support your residents and existing staff, offering peace of mind.

Support The Staff & Residents You Know Best

iLink As An Infrastructure
Support Existing Staff
Increase Resident Care
Operation Change Guidance Provided
Extensive Software Training Provided
50+ Documents for Operations and Implementation
Ideal for providers who'd like more control and customization. With our help, set up your own iLink system with our technology and train your staff to use it.

Still unsure? Contact us for a free consultation! We’ll help you find the perfect fit for your agency’s unique needs.

"An Extra Layer of Safety and Support"

iLink adds an extra layer of safety and support, not only for members in independent living situations, but for staff and residents with higher needs.

Brenda Smith

Director of Special Projects at Waypoint

iLink adds an extra layer of safety and support, not only for members in independent living situations, but for staff and residents with higher needs.

Brenda Smith

Director of Special Projects at Waypoint

Can iLink Save Your Organization $14,000 Per Month?

iLink’s focus on financial sustainability ensures our smart home technology is affordable and offers a good return on investment. The potential cost savings from reduced staff turnover and improved resident care can contribute to your agency’s financial health.

Imagine you have 8 homes.

Each home needs 1 overnight DSP for 2 high-functioning, semi-independent residents.

If each resident only requires assistance for 30 minutes of an 8 hour shift...

that's 56 wasted hours per night.

At an average $15.42/hourly pay, that’s an annual $215,880 wasted!

In just these 8 homes in 1 shift!

But with iLink, 2 remote support professionals can comfortably manage all 8 homes.

Freeing up 6 DSPs for other needs.

Even in this simple scenario using our most expensive prices, this organization would break even in less than 3 months and save $14,000 every following month.

How Much Can iLink Save Your Organization?

Get In Touch With Our Experts Today

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This example is a demonstration of our iLink Smart Home Infrastructure solution. Contact our care experts today to receive a quote.

Handle ANE Concerns With Peace Of Mind

Resolve ANE Concerns Quickly, with More Care and Precision

A lack of data and clear communication can make it difficult to investigate and address Abuse, Neglect, and Exploitation (ANE) concerns promptly and effectively. Video footage and data from iLink can provide clear evidence to support or refute ANE allegations. This can lead to more precise investigations and fairer outcomes for both residents and staff.

Caregivers Across the Country Are Overwhelmed

Create an Environment Where Staff Feel Comfortable Seeking Help When Needed

When staff know they have backup and resources such as remote support readily available, stress goes down, job satisfaction goes up, and morale improves—leading to less burnout and higher staff retention.

Get In Touch With iLink Today

Our experts are here to understand your needs and discuss how iLink can help you.

Can’t Wait To Get In Touch? Give Us A Call or Email Directly!

"Why Wouldn't We Want That?"

We have Apple watches. We have security cameras at home. You sit there and think of all the things that make your life easier, and you begin to ask yourself: Why wouldn’t we want that? Why wouldn’t we have that available in our services?

Gena Thill

Executive Assistant at LifeScape South Dakota

Gena Thill

Executive Assistant at LifeScape South Dakota

Greater Independence for Residents With I/DD

Accessible & User-Friendly for Adults with I/DD

iLink’s user-friendly technology empowers residents with I/DD to manage daily tasks independently, fostering a sense of control and autonomy. When residents can use the technology independently, it reduces the need for constant staff assistance. This frees up staff time to focus on other tasks and improves overall efficiency.

The 3 Pillars of iLink

Empower your organization to deliver exceptional care with our three pillars. Our powerful hardware, user-friendly software, and remote support team work together seamlessly to meet the unique needs of residents with disabilities.

Smart Home Hardware

Crafted by Behavioral Scientists

Our smart home hardware, designed by behavioral experts, addresses the specific needs of individuals with disabilities. iLink takes the complexity out of choosing the right tech, tailoring each order to your organization and residents, so you only pay for what you truly need.

Easy-to-Use Software

iLink Assist Software

iLink Assist is the user-friendly software behind our smart home system. It seamlessly connects your hardware, creating a unified network of care. Our team helps you craft personalized alerts empowering your remote support professionals to deliver proactive, resident-specific care.

Remote Support Team

Keeping the Human Connection in Services

iLink can help you build your own remote support team or you can have our iLink team remotely support your staff and residents. Using the iLink hardware and software, the remote support team can determine how to best help or support staff and residents on the floor, ensuring that your services always have a human connection.

Privacy

Respect and Safeguard Resident Confidentiality & Integrity

Respecting the safety and privacy of residents is your top priority, and it’s ours too. iLink’s technology and remote support can provide an extra layer of security and peace of mind, knowing you have help available when you need it most. iLink is compliant with all relevant HIPAA and security regulations, ensuring the privacy and safety of resident data. iLink’s software and hardware do not store PHI.

About iLink

Partner With An Organization Who Understands Your Values

Your success is our success because it means a better world for the adults with I/DD you serve and a more empowered future for the DSP workforce. We view implementation as the beginning of a partnership, working together to create a world where residents and caregivers thrive. At iLink, we believe collaboration is key, and we’re proud to partner with organizations who share our values.

Tour iLink

Witness the iLink Difference

Experience firsthand how our technology empowers staff and enriches the lives of residents. Schedule a headquarters tour today!