iLink for Care Providers

Remote support and smart home technology solutions for care providers.

A Remote Support Solution For Care Providers

Empower Residents & Support Existing Staff

iLink’s remote support technology solutions can the breath of fresh air your overwhelmed workforce has been waiting for. Stabilize your staffing, increase support for your team, and offer those you serve more opportunities for independence, privacy, and self-direction.

Powerful Solutions for Care Provider Agencies

Which Service Is Right For You?

Whether you’re looking for immediate relief or a long-term, organizational change, iLink has an option for you. Our two powerful solutions for LTSS care providers ensure that your existing direct care staff feels supported while increasing the quality of in-home care for residents—all while making a difference on your bottom line. For each solution, our iLink experts help ensure the technology is tailored to the specific needs of each resident.

Let iLink Support Your Staff & Residents

iLink As A Service
Support Existing Staff
Increase Resident Care
Faster Implementation
No Software Training Required
Minimal Operational Disruptions
Ideal for providers who need fast relief and minimal setup. Our trained professionals remotely support your residents and existing staff, offering peace of mind.

Support The Staff & Residents You Know Best

iLink As An Infrastructure
Support Existing Staff
Increase Resident Care
Operation Change Guidance Provided
Extensive Software Training Provided
50+ Documents for Operations and Implementation
Ideal for providers who'd like more control and customization. With our help, set up your own iLink system with our technology and train your staff to use it.

Still Not Sure? Contact us for a consult, no strings attached! We’ll help you find the perfect fit for your agency’s unique needs.

"An Extra Layer of Safety and Support"

iLink adds an extra layer of safety and support, not only for members in independent living situations, but for staff and residents with higher needs.

Brenda Smith

Director of Special Projects at Waypoint

iLink adds an extra layer of safety and support, not only for members in independent living situations, but for staff and residents with higher needs.

Brenda Smith

Director of Special Projects at Waypoint

Handle Abuse, Neglect, & Exploitation concerns with peace of mind

Resolve Concerns Quickly, with More Care and Precision

A lack of data and clear communication can make it difficult to investigate and address Abuse, Neglect, and Exploitation (ANE) concerns promptly and effectively. iLink can provide clear evidence to refute or confirm ANE allegations. Rest easy knowing that iLink can make ANE investigations efficient, precise, and fair while also improving safety for residents and staff alike.

Caregivers Across the Country Are Overwhelmed

Create an Environment Where Staff Feel Comfortable Seeking Help When Needed

When staff know they have backup and resources readily available, stress goes down, job satisfaction goes up, and morale improves—leading to less burnout and higher staff retention. iLink’s trained remote support caregivers are always there to provide moral support, on-the-job coaching, or an extra set of eyes for staff.

Get In Touch Today

Our experts are here to help you find the solutions you need.

Can’t Wait? Reach out Now!

"Why Wouldn't We Want That?"

We have Apple watches. We have security cameras at home. You sit there and think of all the things that make your life easier, and you begin to ask yourself: Why wouldn’t we want that? Why wouldn’t we have that available in our services?

Gina Thill

Executive Assistant at LifeScape South Dakota

Gina Thill

Executive Assistant at LifeScape South Dakota

Greater Independence for aging adults, individuals with disabilities, and more

iLink is Accessible and User-Friendly

iLink’s easy-to-use technology helps individuals with care needs to manage daily tasks with more independence and control. Individuals with occasional care needs no longer require full-time caregivers for those “just-in-case” moments. iLink helps individuals learn when to ask for help and support is always there when it’s needed.

The 3 Pillars of iLink

Deliver exceptional care with iLink. Our user-friendly hardware, powerful software, and highly-trained remote support caregivers work together seamlessly to meet the unique needs of aging adults or individuals with disabilities.

Smart Home Hardware

Designed by Behavioral Scientists

Our smart home hardware, designed by behavioral experts, addresses the specific needs of individuals with disabilities. iLink takes the complexity out of choosing the right tech, tailoring each order to your organization and residents, so you only pay for what you need.

Intelligent Software

iLink Assist

iLink Assist is the powerful and user-friendly software behind our smart home system. It seamlessly connects your hardware, creating a unified network of support. Our team helps you craft personalized alerts empowering remote support professionals to deliver proactive, resident-specific care.

Remote Support Team

Keeping the Human Connection in Services

iLink can help you build your own trained remote support team or you can have our iLink caregivers virtually support your staff and residents. Using iLink hardware and software, the remote support team can determine how to best help or support staff and residents, ensuring that your services always have a human connection.

Privacy

Their Home, Their Choice

Respecting the safety and privacy of residents is your top priority, and it’s ours too. With both digital and analog privacy settings available, residents can control their preferred levels of privacy, within the safety guidelines of their Care Plans. Your data is secure and compliant with all relevant HIPAA and security regulations and your resident’s private health information is not stored anywhere in iLink’s systems.

About iLink

Partner With An Organization Who Understands Your Values

Your success is our success because it means a better world for the adults with care needs you serve and an empowered future for our direct care workforce. iLink implementation is the beginning of a partnership, where we work together to create a world where individuals with needs and their caregivers can thrive. At iLink, we believe collaboration is key, and we’re proud to partner with organizations who share our values.

Visit us to see iLink in Action

Seeing is Believing

Experience firsthand how our technology empowers staff and enriches the lives of residents. Schedule a headquarters tour today!